Shipping Policy

Most in stock orders are shipped the same day if they are placed by 11:00 am Eastern Standard Time.  We do our best to ship each order as quickly as possible. We ship products all over the United States using the best and most inexpensive shipping method. When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment destination. Our shipping charges are determined by the total weight of your order.

Shipping
We have two classifications when shipping:

     1. Orders 150 pounds or less: We usually ship all products through UPS Ground Service, 3 Day Select, 2nd Day Air, Next Day Air, unless otherwise requested.  These options will appear if the total items in your cart weigh less than 150 pounds. If you do not see any shipping information available, this usually means that the total items in your cart weigh over 150 pounds or that you have entered an invalid shipping address.  Please remove some items from your cart until the total weight is 150 pounds or less and place your order.  You will then have to place a separate order online for the remaining items.

     2.  Orders Over 150 pounds:   Will be shipped Common Carrier or Freight Line on pallets.  Please email us at info@shorecontainer.com or orders@shorecontainer.com for a freight quote and to place your order. 

Freight Charges and Claims
Claims for missing items or damage in transit should be made upon receipt of the goods on the delivery receipt of the freight company.  Delays in notification could lead to a longer resolution period.  Please document all findings including taking photographs of any damages.

Payment
We accept Visa, MasterCard and Discover.  Checks or money orders are welcomed, please make them payable to;  Shore Container. 

Returns
All returns require proper authorization.  Unauthorized returns will be refused.  If a return is needed, please contact us by email at orders@shorecontainer.com and a return authorization number will be issued, along with details on how to return your item. ALL RETURNS AND / OR CLAIMS MUST BE MADE WITHIN 15 DAYS OF RECEIPT AND ARE SUBJECT TO A 15% RESTOCKING FEE.